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Selling a Coastal Estate Before It Was Built

WebSocial MediaDigital Marketing
2024

Barrow Group were entering Plettenberg Bay with a development that did not physically exist yet. We built the Webflow site and the social channels together, so that the sales team had somewhere to send interested people from the first day of the launch.

The Boardwalk Estate launch website on Webflow

Launching a coastal estate from scratch

Barrow Group were expanding into Plettenberg Bay, in the Western Cape, with Boardwalk Estate, a new coastal development that did not physically exist yet. There was no show house to walk, no finished units to photograph, nothing to point a buyer at except a plan and a place. What they needed was property development website design, and a social presence to go with it, ready for day one of the launch, so the sales team had somewhere to send every interested person from the very first enquiry.

  • A development still to be built, with nothing physical to show
  • A launch date that the digital presence had to be ready for
  • A sales team that needed somewhere to send enquiries from day one

Selling a development that does not exist yet

Selling off-plan is a trust exercise. A buyer is committing to something they cannot walk through, so the marketing has to do the imagining for them: what the estate will be, where it sits, how life there will feel. The website had to carry that vision convincingly, and feel as finished as the development was not. In Plettenberg Bay, where buyers have plenty of coastline to choose from, that vision has to land fast. Off-plan buyers are cautious for good reason, so the site had to earn confidence, not just look good.

A Webflow site and social channels, live together

ThinkStory built the Boardwalk Estate site on Webflow and launched the social channels alongside it, so the brand arrived everywhere at once rather than in pieces. A prospective buyer who saw a post could land on a site that matched it, and the sales team had one coherent presence to point to. Building both together, rather than one and then the other, is what made the launch feel like a launch. A launch that dribbles out in pieces never feels like an arrival.

In market before the first show day

The point of all of it was timing. The site and the channels were live and working before the first show day, which meant the moment interest started, there was already a place to capture it. Launch a development without that in place and the early enquiries, the warmest ones, have nowhere to go. Momentum at launch is hard to rebuild once it is lost, and Boardwalk did not have that problem. The earliest enquiries are almost always the most serious ones.

Built for a moving sales process

A new property development needs, at launch, a place that makes the vision real and a way to catch interest the instant it appears. For Boardwalk Estate that meant a Webflow site and social channels, live together, from day one. Built on Webflow, the site could keep pace with a sales process that changes as units move, so it stayed useful well past the launch it was made for. A site that cannot keep up with the sales process quietly becomes a liability.

Common questions.

What does a new property development need at launch?

A place that makes the vision real before anything is built, and a way to capture interest the instant it appears. For Boardwalk Estate we launched a Webflow site and social channels together, so the sales team had somewhere to send every enquiry from day one.

How do you market a development that does not exist yet?

You do the imagining for the buyer. Selling off-plan is a trust exercise, so for Boardwalk Estate the website had to carry the vision of the estate convincingly, and feel as finished as the development was not.

Why launch a website and social channels together?

So the brand arrives everywhere at once. For Boardwalk Estate, building the Webflow site and the social channels together meant a buyer who saw a post could land on a matching site, and the sales team had one coherent presence to point to.

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It gives me great pleasure to write a reference for ThinkStory. We have been working with Matt and his team for the last 4 years and in that time we have developed a strong working relationship. They have provided a very important service to our business, which was previously not being adequately looked after.

We have been most impressed with their ability to listen and evaluate, and then execute in the most appropriate way. They do not just take instruction but add real value in terms of what is in the best interest of our business.

The work is then done in a most professional manner and is always delivered within an agreed time frame. They are prepared to go beyond the immediate call of duty and are happy to go to great lengths to ensure that the final product is of the highest standard.

We decided a while ago to bring ThinkStory on as a permanent partner and have not regretted it for a moment. We have no hesitation in recommending them to any other business.

Paul Barrow
Paul BarrowDirector of PropertiesBarrow Group

It’s been an absolute pleasure working with ThinkStory from a Barrow Properties and Barrow Construction perspective. Their ability to understand our unusual and sometimes complicated family structure has been unique.

We appreciate their efficient, hands on approach, and look forward to working with their team for many years to come. ThinkStory is playing a vital role in building our brand in our 125th year.

John Barrow
John BarrowGroup DirectorBarrow Group

Working with the ThinkStory team on the Barrow Art Events has been such a rewarding and inspiring journey. From the very beginning, it felt like a true partnership. They took the time to understand our vision and worked alongside us to bring it to life in the most thoughtful and creative way.

One of the things we've really valued is how responsive and flexible they are. Any time we needed to tweak something or try a new approach, the team was quick to jump in and make it happen, always with a positive, can-do attitude.

Beyond the incredible execution, their advice and insights have been invaluable. They genuinely care about the work and its impact, and that passion is evident in everything they do.

The end result has been something we're really proud of. The art events have brought so much life and energy to our precinct, and have created meaningful moments for our community. It's been such a pleasure working with Matt and the ThinkStory Team, and we're truly excited for what's still to come.

Tarryn Nagooroo
Tarryn NagoorooBespoke Property ManagerBarrow Group

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