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Selling a Building Through the Man Who Built It

Media
2022

Barrow Construction needed to fill The Crescent in Bryanston. Instead of filming the building itself, we filmed Mike Makhudu, their Contracts Director, telling the story of how he first got started in the industry and what he wanted the place to become.

Mike Makhudu of Barrow Construction during his brand film interview

Mike Makhudu, and the building he helped make

Barrow Construction had a new office development in Bryanston, The Crescent, to fill, and the obvious move would have been to film the building: the finishes, the light, the amenities. ThinkStory did the opposite. Rather than film bricks and mortar, we made brand film production in Johannesburg built around a person, Mike Makhudu, one of Barrow's Contracts Directors, telling the story of how he got started in the industry and what he wanted The Crescent to become. It was a bet on story over spectacle, and it paid off.

  • A new commercial building that needed leasing, in a city full of them
  • A property market where every building is marketed the same polished way
  • A more human story to tell than square metres and finishes

Marketing a building by telling a person's story

Every commercial building is sold with the same footage: sweeping drone shots, empty lobbies, a list of specifications. It all blurs together. A person does not. Buildings compete on features; stories do not have competitors. By putting Mike Makhudu at the centre, the film gave The Crescent something no amount of interior footage could: a reason to care, told by someone who genuinely does. You remember the man and, through him, the building he helped make. Specifications inform; a story persuades.

Filming the interview

So the whole film rested on the interview. The craft was getting Mike relaxed and talking honestly, drawing out the real story of his start in the industry and his hopes for the development, rather than a rehearsed corporate line. Shot simply and let to breathe, his words carry the film. There is no hard sell in it, which is exactly why it works as one.

What the video did for leasing

For Barrow Construction, the film gave the leasing effort a piece of content with a face and a story attached, something to send a prospective tenant that felt like meeting the people behind the building rather than reading its brochure. It is a warmer first impression than any spec sheet. In a market where every development looks the same on paper, a real person telling a real story is what makes one stick in the memory. People lease from people they trust, and a face does more of that than a floor plan.

A template for the next building

Marketing a commercial building with video does not have to mean filming the building at all. Sometimes the strongest asset is the person who built it. Mike Makhudu's film showed Barrow that, and it left them with a template: the next development does not need another drone reel, it needs the next person with a story worth telling. That is a cheaper, more repeatable asset than a full production, and a more memorable one. The building sold the way the best ones do, through the people who care about it most.

Common questions.

How do you market a commercial building with video?

You do not have to film the building at all. For The Crescent in Bryanston we filmed Barrow Construction's Contracts Director, Mike Makhudu, telling his own story, which gave the development a human reason to care that empty-lobby footage never does.

Why film a person instead of the building?

Because buildings all look alike on film and people do not. Putting Mike Makhudu at the centre of Barrow Construction's brand film made The Crescent memorable through the person who helped make it.

What makes an executive interview film work?

Getting the subject relaxed and honest, not rehearsed. We shot Mike Makhudu simply and let his real story carry the film, so it reads as a genuine person rather than a corporate script.

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It gives me great pleasure to write a reference for ThinkStory. We have been working with Matt and his team for the last 4 years and in that time we have developed a strong working relationship. They have provided a very important service to our business, which was previously not being adequately looked after.

We have been most impressed with their ability to listen and evaluate, and then execute in the most appropriate way. They do not just take instruction but add real value in terms of what is in the best interest of our business.

The work is then done in a most professional manner and is always delivered within an agreed time frame. They are prepared to go beyond the immediate call of duty and are happy to go to great lengths to ensure that the final product is of the highest standard.

We decided a while ago to bring ThinkStory on as a permanent partner and have not regretted it for a moment. We have no hesitation in recommending them to any other business.

Paul Barrow
Paul BarrowDirector of PropertiesBarrow Group

It’s been an absolute pleasure working with ThinkStory from a Barrow Properties and Barrow Construction perspective. Their ability to understand our unusual and sometimes complicated family structure has been unique.

We appreciate their efficient, hands on approach, and look forward to working with their team for many years to come. ThinkStory is playing a vital role in building our brand in our 125th year.

John Barrow
John BarrowGroup DirectorBarrow Group

Working with the ThinkStory team on the Barrow Art Events has been such a rewarding and inspiring journey. From the very beginning, it felt like a true partnership. They took the time to understand our vision and worked alongside us to bring it to life in the most thoughtful and creative way.

One of the things we've really valued is how responsive and flexible they are. Any time we needed to tweak something or try a new approach, the team was quick to jump in and make it happen, always with a positive, can-do attitude.

Beyond the incredible execution, their advice and insights have been invaluable. They genuinely care about the work and its impact, and that passion is evident in everything they do.

The end result has been something we're really proud of. The art events have brought so much life and energy to our precinct, and have created meaningful moments for our community. It's been such a pleasure working with Matt and the ThinkStory Team, and we're truly excited for what's still to come.

Tarryn Nagooroo
Tarryn NagoorooBespoke Property ManagerBarrow Group

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