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Leasing Office Suites Without a Viewing

Media
2023

Barrow needed prospective tenants to walk through their Rosebank and Waverley office suites without ever leaving their desks. We filmed walkthroughs that agents have now used for over five years, then covered the rooftop mixer entirely on mobile phones.

A still from a Bespoke by Barrow office walkthrough film

Walkthroughs still leasing space five years on

When Barrow Group launched Bespoke by Barrow, their serviced office suites in Rosebank and Waverley, they needed prospective tenants to experience the spaces without having to drive across Johannesburg to see them. So ThinkStory made property video production in Johannesburg with an unusually long life in mind: walkthrough films that let an agent show a suite from a laptop. The proof is not a statistic. It is that those same videos are still leasing space more than five years later.

  • Office suites that a floor plan or a photo could not sell on their own
  • Prospective tenants who wanted to see a space before booking a visit
  • A rooftop event whose energy had to be captured without a film crew in the way

Showing an office suite before anyone visits

A serviced office is an experience: the light, the flow, how it would feel to work there. None of that survives a photo and a floor plan. The walkthroughs let a prospective tenant move through the suite before ever setting foot in it, so by the time they book a viewing they already want the space. It turns a viewing from a cold first look into a confirmation of something they already liked. For a leasing agent, a video that does that work up front is worth more than any brochure.

Planning the shoot around access

The catch with occupied and in-demand office space is access: you cannot close a building for a shoot. So we planned each walkthrough around the reality of the space, working out the route, the timing and the light so we could capture each suite cleanly in the window we had, without disrupting the tenants already there. The building stayed open, the tenants stayed undisturbed, and the suites still looked their best. Good property video is as much logistics as it is camera work. Access, not equipment, is the real constraint on this kind of shoot.

Filming a rooftop party without ruining it

The rooftop mixer was the opposite problem: a live event, all energy and atmosphere, that a big production rig would have flattened. So we covered it entirely on mobile phones. Shooting on phones kept us light and unobtrusive, close to the action without becoming the thing everyone noticed, and the footage came out feeling like the night actually felt rather than a staged version of it.

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Assets built to last

Do property walkthrough videos still work? Barrow's answer is five years of continued use and counting: agents are still sending these films to prospective tenants, still leasing suites off the back of them. That, and a rooftop event captured on a phone, are the two honest proof points here. Good video keeps paying off long after the shoot, and this one has for five years. Five years is a long time in marketing; most assets are replaced within one.

Common questions.

Do property walkthrough videos still work?

Yes, and they last. For Bespoke by Barrow we filmed walkthroughs of their Rosebank and Waverley office suites that leasing agents have used for over five years, letting prospective tenants experience a space before booking a viewing.

How do you film a walkthrough of occupied office space?

You plan around access. For Bespoke by Barrow we worked out the route, timing and light for each suite so we could film cleanly in the window we had, without closing the building or disrupting the tenants already there.

Can you film an event professionally on a phone?

Yes, and sometimes it is better. We covered Bespoke by Barrow's rooftop mixer entirely on mobile, which kept us unobtrusive and made the footage feel like the night actually felt rather than a staged version.

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It gives me great pleasure to write a reference for ThinkStory. We have been working with Matt and his team for the last 4 years and in that time we have developed a strong working relationship. They have provided a very important service to our business, which was previously not being adequately looked after.

We have been most impressed with their ability to listen and evaluate, and then execute in the most appropriate way. They do not just take instruction but add real value in terms of what is in the best interest of our business.

The work is then done in a most professional manner and is always delivered within an agreed time frame. They are prepared to go beyond the immediate call of duty and are happy to go to great lengths to ensure that the final product is of the highest standard.

We decided a while ago to bring ThinkStory on as a permanent partner and have not regretted it for a moment. We have no hesitation in recommending them to any other business.

Paul Barrow
Paul BarrowDirector of PropertiesBarrow Group

It’s been an absolute pleasure working with ThinkStory from a Barrow Properties and Barrow Construction perspective. Their ability to understand our unusual and sometimes complicated family structure has been unique.

We appreciate their efficient, hands on approach, and look forward to working with their team for many years to come. ThinkStory is playing a vital role in building our brand in our 125th year.

John Barrow
John BarrowGroup DirectorBarrow Group

Working with the ThinkStory team on the Barrow Art Events has been such a rewarding and inspiring journey. From the very beginning, it felt like a true partnership. They took the time to understand our vision and worked alongside us to bring it to life in the most thoughtful and creative way.

One of the things we've really valued is how responsive and flexible they are. Any time we needed to tweak something or try a new approach, the team was quick to jump in and make it happen, always with a positive, can-do attitude.

Beyond the incredible execution, their advice and insights have been invaluable. They genuinely care about the work and its impact, and that passion is evident in everything they do.

The end result has been something we're really proud of. The art events have brought so much life and energy to our precinct, and have created meaningful moments for our community. It's been such a pleasure working with Matt and the ThinkStory Team, and we're truly excited for what's still to come.

Tarryn Nagooroo
Tarryn NagoorooBespoke Property ManagerBarrow Group

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